I saw an ad in the local freebie paper about headlight polishing. Was going to attempt it myself as my Rover 75 Tourer's lights were milky and dull. So glad I didn't, Kelly and his team did a fantastic job and they look as good as new, at a very resasonable price. Would recommend any day, well done and thank you. MSP Wroxham
I never write reviews but I wanted to share what happened to me so it doesnt happen to anyone else. Took my car in for a MOT here. The mechanic broke the bonnet release toggle off and I was charged in full for them to replace it! I understand accidents happen however it happened in their hands and they took zero responsibility for it. Not only that but I was told two different versions of the story (one saying it broke when they closed the bonnet, the other saying it broke when they pulled it off to open it..) so still dont really understand how it happened. I was also told two different excuses of why it took them all day (I dropped my car off at 8 am and it wasnt ready until 4pm). I had to call them 3 times during the day because no one was keeping me updated despite originally being told the part would be there at 11am. He was so dismissive and wouldnt take any responsibility or apologise to anything. At the start of my MOT I asked if there would be any extra costs please ring me and tell me first. I never got a call saying how much it would cost so assumed out of goodwill and the fact THEY broke it that they wouldnt charge me or if they did, not charge me almost 30 for it.. he said goodwill was not charging me for a full half hour of work or he could have just closed the bonnet, not told me and let me drive off with it not being able to open. I think his attitude was disgusting and to say something like that, that the thought even crossed his mind, suggests to me the type of scammers that they are. Please, please be aware of this if you really cant find another mechanic to go to. I feel this is a way of them making more money each time.
Having a problem with our car whilst on holiday, we got a warm and reassuring response from Kelly Clarke Motor Services Ltd. We were able to take the car into them the following morning where it was diagnosed immediately and put us at ease that the car was drivable and able to get us home in order to get it fixed locally.Upon return the diagnosis was indeed correct! We cannot say how grateful we were to know what we were dealing with in such a quick and professional manner, giving us peace of mind to enjoy the last day of our holiday.5 Star Service!Thank you!
Helpful, friendly staff who fitted my car in despite being very busy, also organising new tyres and fitting them in time for me to drive back up north. Would definitely recommend.
Always use for MOT and repairs on our cars. Good customer service, really helpful with fitting us in at short notice plus reasonable charges for work done. Recommend.
Kelly Clarke Motor Services Ltd is a UK Car Repair based in North Walsham, East of England. Kelly Clarke Motor Services Ltd is located at Business Park, 1 Cornish Way, North Walsham NR28 0FE, UK.
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